Frequently Asked Questions

Everything you need to know about your Ron Dorff order

What is the shipping time for international orders?

We offer worldwide shipping via premium couriers. Typically, orders within Europe arrive in 2-3 business days, while international shipments to the US and Asia take approximately 4-6 business days.

How can I return or exchange an item?

You have 14 days from the receipt of your order to return items for a refund or exchange. Please ensure items are unworn, unwashed, and in their original packaging with all tags attached.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.

How do I find the right size?

Our garments are designed for a tailored fit. We recommend consulting our detailed Size Guide located on each product page to find your perfect measurement across our sportswear and loungewear collections.

Are Ron Dorff products sustainably made?

We are committed to quality and longevity. Our products are primarily manufactured in high-end workshops in Portugal and France, adhering to strict European labor and environmental standards.

Can I track my order once it has been placed?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.