Returns & Exchanges
Ron Dorff offers a 14-day return policy from the date of delivery for all unworn, unwashed items in their original packaging. We strive to ensure a seamless process for all international returns and size exchanges to maintain our commitment to quality and service.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached, and include the printed return authorization form inside the box.
- 3.Affix Shipping Label
Download and print the pre-paid UPS or DHL shipping label provided by our portal and securely attach it to the outside of your parcel.
- 4.Drop Off and Refund
Drop your package at the nearest authorized collection point; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.